Your personal information is of the utmost importance to us. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is kept secure.
Welcome to 77 Joya. Your privacy matters deeply to us. This Privacy Policy ("Policy") explains what information we collect when you use the 77 Joya platform, how that information is used, and how we keep it secure.
By using 77 Joya through our website, mobile application, or any other digital channel, you are considered to have accepted this privacy policy. Please read it carefully before using the platform.
We believe transparency is the foundation of trust. 77 Joya's Privacy Policy is built in accordance with international standards (GDPR), ensuring our Bangladeshi users can easily understand how their data is handled.
This Privacy Policy of 77 Joya's Terms & Conditions. Reading both documents together will give you a complete picture of our services.
77 Joya collects two types of information from you — what you provide directly, and what is collected automatically as you use the platform.
| Type of Information | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile number | Account verification and communication | Yes |
| Notifications & Password Reset | Yes | |
| NID/Passport | KYC Verification | Yes, for withdrawals |
| IP address | Security & Fraud Prevention | Automatic |
| Betting History | Responsible Gaming Monitoring | Automatic |
77 Joya uses the information we collect only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities. A full list of how we use your information is provided below:
77 Joya never sells or rents your personal data to advertising companies. Protecting your privacy is one of our core commitments.
77 Joya uses cookies on its website and application. Cookies are small text files stored in your browser that help enhance your experience.
You can manage cookies through your browser settings. Keep in mind, however, that disabling essential cookies may prevent certain key features of the platform from working properly. Instructions for managing cookies in different browsers can be found in your browser's Help section.
77 Joya uses the latest technologies and practices to protect your data. Our security measures are maintained at the highest industry standards.
While we apply the highest security measures, no online service can guarantee 100% security. We encourage you to keep your password secure and report any suspicious activity.
Under 77 Joya's privacy policy, you have the following rights regarding your personal data. Contact our support team to exercise any of these rights.
To Exercise These Rights support@77joya.ws. We will typically respond to your request within 30 business days.
77 Joya does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 years | Financial Audits & Legal Compliance |
| KYC Documents | 5 years after account closure | AML Regulations |
| Support Conversations | 3 Years | Dispute Resolution |
| Log Files & IP | 1 year | Security monitoring |
| Marketing preferences | Until consent is withdrawn | Personal preferences |
After the retention period, data is securely deleted or anonymized.
77 Joya strictly does not provide services to anyone under the age of 18. Age verification is carried out at registration, and no one under 18 is permitted to create an account.
We do not knowingly collect personal information from minors. If a parent or legal guardian believes their child has accidentally registered on our platform, please contact us immediately at support@77joya.ws. We will promptly close that account and delete the associated data.
If we become aware that anyone under the age of 18 is using our platform, we will immediately suspend that account and delete all associated data.
77 Joya may update this Privacy Policy from time to time. Changes may be necessary due to business updates, new legal obligations, or technological developments.
For any significant changes, we will notify you directly via your registered email or mobile number and display a clear notice on the platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We recommend visiting this page regularly to stay informed.
To request a previous version of our Privacy Policy support@77joya.ws-. We can provide an archived copy upon request.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection team. We typically respond within 2–3 business days.
If your privacy complaint remains unresolved, you have the right to file a complaint with the relevant data protection authority in your country.
We don't just write policies — we live by them every day. Here are our six core commitments to protecting your data.
Every transaction and piece of personal information is secured with 256-bit SSL encryption. No third party can access your data.
Your identity documents are stored with the highest level of security. No unnecessary copies are retained after verification is complete.
We never send marketing messages without your consent. You can opt out of notifications at any time.
77 Joya never sells your personal information. Your data is used solely for the purpose of providing our services.
Our privacy policy follows international GDPR standards, ensuring you receive the highest level of data protection available.
Our security team monitors your account around the clock. Any suspicious activity is flagged and acted on immediately.
Your data is fully protected at 77 Joya. Register now and enjoy with complete peace of mind.